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What Your CEO Needs to Know About Reputation Risk and Crisis Management
In this industry-defining book on crisis management and leadership recovery, James Lukaszewski introduces a concept rarely dealt with in crisis communication and operational response planning: managing the victim dimension of crisis. Delivered in his straight-talking style backed with compelling case studies, Lukaszewski on Crisis Communication is your guide to preparing for a crisis and the explosive visibility that comes with it.
In this summary of Lukaszewski on Crisis Communication, you will learn:
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