Clear All

Filters

Publication Date

Management

Soundview Executive Book Summaries® publishes summaries of the best business books of each year on management issues including change management, managing people, crisis management, managing a virtual workforce, project management and more. Browse our extensive collection of management book summaries to solve your most difficult issues.

  • Image of Keeping the Edge
    Image of Keeping the Edge

    Giving Customers the Service They Demand

    by Dick Schaaf

    Schaaf's research shows that the most innovative and successful service firms, like Marriott, Merck, and Home Depot, are pushing the customer service "envelope" in surprising ways. This summary tells all.

    View Details

Recently Viewed Categories