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The Edge
Our professional development newsletter will enhance your current business skills, and help you learn new ones.
Displaying all 218 edge resources
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Cultivate Autonomy Within Your Workforce
Letting people use their knowledge, experience and motivation empowers them to take on more responsibility as they grow and develop. This Executive Edge delves into how to empower your people, the psychological needs for autonomy, making choice an option and understanding that managers have a dual role. It all adds up to proof that when […]
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Managing Difficult People in Difficult Situations
It can be very challenging to handle the disappointment of when you set expectations for someone else and they don’t live up to them. It happens to everyone. This Executive Edge will be helpful for managers but also for anyone who is forced to address a difficult person in their lives. Topics include adopting the […]
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What It Takes to Be a Generous Leader
Leaders gain stature by exhibiting the qualities that followers can admire and choose to emulate. Leaders who focus on sharing their time, knowledge, skills, ideas and connections with others are likely to earn the allegiance of those who work with them. Businesses benefit, too, especially from the alignment of shared values and a common purpose. […]
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Obstacles That Can Threaten Your Leadership
The path of leadership is fraught with obvious challenges and some that are not so obvious. In this issue of Executive Edge, we look at some of the more subtle challenges, which are often self-generated and in some ways are more lethal to a career. Handling the power that comes with an upwards career climb, […]
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Encourage Workplace Learning
An organization that commits to learning increases the potential of creating a growth environment where people at all levels will thrive and grow, and the organization itself will be positively transformed. This issue of Executive Edge looks into what it takes to build a learning organization, how to develop a workforce of learners, establish a […]
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Stop Selling, Start More Conversations
How you talk to your clients and customers can either make or break a sale. Salespeople are constantly looking for new ways to approach selling and how to communicate more effectively. In this issue of Executive Edge, you will learn the power of having a conversation with your clients, rather than trying to sell them. […]
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Create a High-Performance Team
The most valuable managers aren’t necessarily the ones who have the most people working for them –– they are more likely those who can align workers with a common purpose and high-performance goals. This issue of Executive Edge looks into developing a team, what distinguishes a high-performance team, the role of a high-performance team leader, […]
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Unleash the Power of the Front Line
It makes sense to empower the employees on the front line and encourage them to use their judgment in handling any problems that they encounter. As we learn in this issue of Executive Edge, this delegation of power frees managers to pursue the growth of the company, gives the frontline employees a sense of ownership, […]
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Improve the Performance of Your Organization
The responsibility of driving performance falls upon the leaders who must make the decisions on how their companies will achieve healthy growth in light of their industry sector, macroeconomic forces and their starting point. This Executive Edge looks at elements of high-performance organizations, setting performance targets, integrating performance accountability into all job levels, and making […]
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The Power of Waiting
There is a lot of pressure in business and in life to move ahead quickly. At the same time there is proven merit in stopping periodically to see where you’re headed and to truthfully evaluate why. Experts in this Executive Edge advise letting go of busyness, pausing to sort through complexity, waiting for the right […]
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Tune In to Your Employees’ Needs
When a company puts its employees first, the outcome is hard-working, happy employees who then treat customers in a winning way. This Executive Edge examines what putting employees first means as far as recognition, belonging, culture, feedback and coaching. The proven benefits are many if you are able to tune in to your employees’ needs.
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Build a Workforce That Aligns Differences
To meet the needs of your company, it is valuable to have cooperative strategies in which people leverage each other’s strengths and are bonded together by a sense of belonging. When people are encouraged and supported to do their best work individually and collectively, your company wins. In this Executive Edge, you’ll learn how beneficial […]
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