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When a company puts its employees first, the outcome is hard-working, happy employees who then treat customers in a winning way. This Executive Edge examines what putting employees first means as far as recognition, belonging, culture, feedback and coaching. The proven benefits are many if you are able to tune in to your employees’ needs.
We entered 2020 with naive optimism, having no idea of the disruptive forces of the pandemic that were soon to come. In 2021, many of us thought things couldn’t possibly get any crazier – until they did. Now, many of us carry a certain cautiousness. But even as many of the sources of upheaval that […]
In the era of productivity apps like Slack, Teamwork, Asana, this was supposed to be the period when we finally said goodbye to email. And yet, email just keeps hanging around. It’s comfortable, it’s familiar, it’s (somewhat) efficient, and it combines short-form communication with the ability to craft more thoughtful, long-form content. But just like […]
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