When a company puts its employees first, the outcome is hard-working, happy employees who then treat customers in a winning way. This Executive Edge examines what putting employees first means as far as recognition, belonging, culture, feedback and coaching. The proven benefits are many if you are able to tune in to your employees’ needs.
Everybody loves leaders. We read all the leadership books, listen to all the leadership podcasts, and soak up all the knowledge and wisdom we can about what makes a leader truly great. But managers? Those we have fallen a bit out of love with. The much-maligned manager is actually an essential role that’s not done […]
We entered 2020 with naive optimism, having no idea of the disruptive forces of the pandemic that were soon to come. In 2021, many of us thought things couldn’t possibly get any crazier – until they did. Now, many of us carry a certain cautiousness. But even as many of the sources of upheaval that […]
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