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Managing Difficult People in Difficult Situations

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Description

It can be very challenging to handle the disappointment of when you set expectations for someone else and they don’t live up to them. It happens to everyone. This Executive Edge will be helpful for managers but also for anyone who is forced to address a difficult person in their lives. Topics include adopting the right mindset, being aware of what triggers bad behavior, and holding people accountable. A good universal skill to perfect is managing difficult people in difficult situations.

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