It can be very challenging to handle the disappointment of when you set expectations for someone else and they don’t live up to them. It happens to everyone. This Executive Edge will be helpful for managers but also for anyone who is forced to address a difficult person in their lives. Topics include adopting the right mindset, being aware of what triggers bad behavior, and holding people accountable. A good universal skill to perfect is managing difficult people in difficult situations.
In the era of productivity apps like Slack, Teamwork, Asana, this was supposed to be the period when we finally said goodbye to email. And yet, email just keeps hanging around. It’s comfortable, it’s familiar, it’s (somewhat) efficient, and it combines short-form communication with the ability to craft more thoughtful, long-form content. But just like […]
Everybody loves leaders. We read all the leadership books, listen to all the leadership podcasts, and soak up all the knowledge and wisdom we can about what makes a leader truly great. But managers? Those we have fallen a bit out of love with. The much-maligned manager is actually an essential role that’s not done […]
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