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It can be very challenging to handle the disappointment of when you set expectations for someone else and they don’t live up to them. It happens to everyone. This Executive Edge will be helpful for managers but also for anyone who is forced to address a difficult person in their lives. Topics include adopting the right mindset, being aware of what triggers bad behavior, and holding people accountable. A good universal skill to perfect is managing difficult people in difficult situations.
We entered 2020 with naive optimism, having no idea of the disruptive forces of the pandemic that were soon to come. In 2021, many of us thought things couldn’t possibly get any crazier – until they did. Now, many of us carry a certain cautiousness. But even as many of the sources of upheaval that […]
In the era of productivity apps like Slack, Teamwork, Asana, this was supposed to be the period when we finally said goodbye to email. And yet, email just keeps hanging around. It’s comfortable, it’s familiar, it’s (somewhat) efficient, and it combines short-form communication with the ability to craft more thoughtful, long-form content. But just like […]
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