MENU
Start Free Trial Sign in

Unleash the Power of the Front Line

Read
Description

It makes sense to empower the employees on the front line and encourage them to use their judgment in handling any problems that they encounter. As we learn in this issue of Executive Edge, this delegation of power frees managers to pursue the growth of the company, gives the frontline employees a sense of ownership, amplifies their engagement, it’s beneficial for customer contact points, and it helps to harness the innovation that can be inspired on the front line. Evidence is leading companies to rebuild from the front line. Leaders should be ready to unleash the power of the front line.

Back to all
Similar The Edges
  •
    Email Your Way to Success
    7min

    In the era of productivity apps like Slack, Teamwork, Asana, this was supposed to be the period when we finally said goodbye to email. And yet, email just keeps hanging around. It’s comfortable, it’s familiar, it’s (somewhat) efficient, and it combines short-form communication with the ability to craft more thoughtful, long-form content. But just like […]

  •
    Why We Need Managers – And How to Be the Kind of Manager We Need
    7min

    Everybody loves leaders. We read all the leadership books, listen to all the leadership podcasts, and soak up all the knowledge and wisdom we can about what makes a leader truly great. But managers? Those we have fallen a bit out of love with. The much-maligned manager is actually an essential role that’s not done […]

Add to bookshelf

Select a shelf to add "Unleash the Power of the Front Line"

Create new shelf
Cancel
Create a new shelf

After naming your new bookshelf you'll be able to assign products to it from the menu on any product page.

Cancel