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The Edge
Our professional development newsletter will enhance your current business skills, and help you learn new ones.
Displaying all 218 edge resources
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Build Customer Relationships That Last
Customer loyalty is challenged by a bombardment of in-your-face choices and vast information. How can companies hold onto their customers in this fast-paced, super-informed, sense-of-entitlement environment? In this issue of Executive Edge we look at just that, pulling in advice from some leading marketing experts. You’ll learn how to rethink the strategies you’ve always relied […]
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Believe in Your Potential & Believe in Theirs, Too
This Executive Edge looks into how to grow as a leader and effectively develop your team. Topics cover setting clear expectations for the team and defining each team member’s role, understanding the impact of your title, and how to live your values at work. Good leaders know that they must pay attention to the needs […]
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How to Improve Employee Morale
In a high-demand industry, restructuring and changing processes within your organization becomes inevitable. In return, employees must adapt to an ever-changing climate, which can lead to decreased morale. Increasing employee morale in your company will result in more productivity and reduce turnover rates. In this issue of Executive Edge, you will learn how to boost […]
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Boosting Performance Under Pressure
The projects are piling up and the deadlines are getting closer, the pressure is on. Do you or your employees fall apart under pressure? The ability to perform well under pressure and stress conditions is one of the best skills to develop. In this issue of Executive Edge, we look at how to boost performance […]
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What Is Your Legacy?
A legacy for leaders is a reflection of their success in leadership and life. It’s an evolutionary journey that may include detours, but overall it should be about continuous self-improvement. In this Edge, we help you consider your long-term impact, your daily support of the person you’d like to be, and controlling changes in the […]
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Improve Execution for Optimal Performance
You’ve developed your strategy, now to get to work and start executing your project plan. However, a well-organized plan has the potential to fall apart in spite of preparation. To assist with current and future plans, in this issue of Executive Edge we look at how to improve your company’s ability to execute a plan […]
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The Strategic Value of Managing Talent
In many businesses, the main tool for creating value is employee knowledge, skills, and capabilities. In fact, talent has been recognized as the most important force creating strategic value for an organization. This Edge explores executive onboarding, talent-managing capabilities, hiring the right people, and developing team members. To gain sustainable competitive advantage, leaders must understand […]
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Strategies for Innovating
Organizations that do not encourage experimentation may lose creative people and/or opportunities to achieve innovative breakthroughs. This Executive Edge presents insights into conditions for innovation, how an innovator thinks, the benefits of experimental innovation, and the value of building cross-disciplinary innovation teams. To sharpen a company’s competitive edge, it is wise for leaders to develop […]
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Holding Yourself Accountable in Leadership
One of a leader’s top responsibilities is holding others accountable. That entails setting clear guidelines, communicating goals and objectives, following up to ensure fulfillment of responsibilities, providing feedback on performance, and coaching those whose performance is not satisfactory. However, a leader cannot expect to hold others accountable successfully if they are not holding themselves accountable […]
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How to Protect Your Brand
How do you get consumers excited about your brand and earn their loyalty? You have to make your brand irresistible, and it needs to be unique, authentic and talkable. You must know how to keep up your brand’s strength and fulfill its promises. Ultimately, it is up to every employee to build, protect and represent […]
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Build and Extend Trust
Leaders who do the right thing consistently, especially when there’s a cost or consequence, can be considered truly trustworthy. As we learn in this Executive Edge, successful leadership requires trust and extending trust can reap rewards in how it inspires and motivates employees. Leaders on all levels will gain self-satisfaction and confidence when they learn […]
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Leverage the Value of a Changing Workforce
Today’s workforce has become a melting pot of generational and cultural differences prompted in part by economic necessity and rapid global expansion. This is a good thing. By embracing a diverse workforce, organizations can boost productivity and build the ability to maneuver in an increasingly complex business arena. In the right environment employees will find […]
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