TouchPoints
Creating Powerful Leadership Connections in the Smallest of Moments
Share this summary
About the Summary
Douglas R. Conant, former CEO of Campbell Soup Company, and co-author Mette Norgaard turn conventional business wisdom on its head, suggesting that the daily interruptions that leaders face in nearly epidemic proportions are actually the moments where the greatest leadership opportunities lie. The TouchPoint model has three components and involves using the head, heart and hands to connect with employees in a way that not only enhances their individual performance, but actually transforms them into a valued member of the team.
More Summaries
-
The Blueprint
Douglas Conant,
Amy Federman
-
Brave Leadership
Kimberly Davis
-
High Altitude Leadership
Don Schmincke,
Chris Warner
-
Goliath’s Revenge
Scott Snyder,
Todd Hewlin
-
Choosing Change
Walter McFarland,
Susan Goldsworthy
-
The Oz Principle
Craig Hickman,
Roger Connors,
Tom Smith
