The Edge

Our professional development newsletter will enhance your current business skills, and help you learn new ones.

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  • Reach for the Rewards of Diversity

    Diversity in the workplace has proven to add value in decision-making, innovation and performance. But much of its success depends upon a company’s culture and leadership. This Executive Edge considers insider-outsider dynamics, fluent leadership, cultural intelligence, fighting unconscious bias, and managing diversity as a transglobal leader.  To expand value for their companies, leaders should reach […]

  • Working on Leadership Inside Out

    To achieve leadership success, it’s important to recognize what influences and shapes you as a leader. In this Edge, we urge you to take a hard look at who you are in order to find out what may be holding you back from your highest leadership potential. Learn what it means to develop self-awareness, to […]

  • How to Negotiate From Strength

    In this issue of Executive Edge, the focus is on strategies and tactics for effective negotiating. The ability to negotiate well is a skill that can empower you personally in advancing your goals, and professionally, in enabling you to help your business prosper. Negotiating on different levels and in varying intensity is a crucial part […]

  • Optimize Your Culture

    A successfully developed workplace culture engages, energizes and empowers employees and this can create a distinct advantage in today’s hypercompetitive marketplace. In this Executive Edge there is insight into how culture drives competitive advantage, why you should invest in a positive work culture, how to connect as a leader, and why culture change should be […]

  • Create More Value for Your Business

    Value boils down to what a customer is willing to pay for your product or service. This Executive Edge looks at ways that value can be added to increase and sustain interest in what your business offers. It looks at defining your edge of disruption, creating internal and external partnerships, getting the full value out […]

  • Boost Your Confidence for Success

    Confidence is something that no executive should be without; however, it can be easily undermined and is not always easy to grow. In this issue of Executive Edge, we look at the ticklish issue of confidence and sort out ways to build it. Topics include how to develop your anthem, solidify your self-confidence, create a […]

  • Master the Art of Criticism

    It is difficult not to use negative feedback or harsh criticism when someone you lead is not being effective and is making mistakes. But this Executive Edge offers some perspective and strategies that suggest some alternate approaches. Learn about alliance feedback, motivational conversations, avoiding turning into a bad boss, feedback triggers and building trust with […]

  • The Art of Instigating Change

    Convincing others to make a breakthrough change that you know is needed is not easy. This Executive Edge points out some key elements that should be part of your effort to initiate a successful change, such as: establishing the need for change, how to communicate the change, what kinds of tensions and resistance you’ll come […]

  • Behaviors That Can Undermine Leadership

    Nobody is perfect –– we can accept that. But when imperfections become flaws that impact a leader’s effectiveness, that’s not acceptable. In this Executive Edge, we look at “fatal” flaws that can sabotage an otherwise good leader’s efforts. There is also information on how bad behaviors take root and insight into the difficulties of mastering […]

  • How to Earn and Keep Customer Loyalty

    Convincing customers to remain loyal to your company and its products requires keeping their interests at the heart of everything you do. This Executive Edge lends insights into reaching customers at the four most critical decision moments, understanding the facets of loyalty, recognizing the impact of employee engagement on customer experience, and handling the social […]

  • Maintaining a High Level of Trust

    Most C-suite executives and managers do not think about the organizational and societal consequences of low trust. However, the repercussions of low trust within an organization can be unfavorable to the culture, production and profits. In this issue of the Executive Edge, we look at how to maintain a high level of trust so that […]

  • Why Buyers Buy

    Today’s buyers want sellers to offer them unique attention, expertise and service. Successful companies spend time figuring out the best ways to reach buyers and developing content with their perspectives in mind. This Executive Edge looks at how today’s buyers are thinking about and choosing products and services. Filled with helpful insight that can be […]

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