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The Cultural Intelligence Difference

Master the One Skill You Can’t Do Without in Today’s Global Economy
By David Livermore
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About the Summary

Cultural intelligence (CQ) extends beyond simply registering cultural differences; it’s proven to positively impact your ability to communicate, network and lead in our culturally diverse workplace and globalized world. From managing multicultural teams and serving a diverse customer base to negotiating with international suppliers and opening offshore markets, enhanced intelligence can mean the difference between success and failure. The Cultural Intelligence Difference is a one-stop guide to both assessing your current CQ and boosting your scores.

In This Summary You’ll Learn:

  • Customized strategies for improving your cross-cultural interactions.
  • Examples of major organizations that use CQ to achieve success.
  • Methods to improve your CQ Drive, CQ Strategy, CQ Knowledge and CQ Action.
Leadership Customer Relations Workplace Culture
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