About the Summary

For too long, the subject of effective leadership has been shrouded in fog and ambiguity. This summary removes the shroud to reveal leadership as a skill, one that can be consciously learned and developed by anyone. It identifies the competencies necessary for effective leadership by analyzing the responses of tens of thousands of work force members as they describe, in effect, “What makes a great leader?” Two of today’s pre-eminent leadership experts analyze the answers and provide a broad and universal model for achieving exceptional results.

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