Capitalizing on Conflict
Strategies and Practices for Turning Conflict to Synergy in Organizations
About the summary
Do you want to optimize performance? If you do, you must first find a way to create an environment that minimizes workplace conflict and integrates resolution strategies into management systems. Only by preventing or minimizing, bringing to the surface, and resolving conflict can you unleash the full power of the organization. Capitalizing on Conflict shows readers how a company can create a comprehensive, organization-wide effort to resolve specific conflict events with proven strategies and practical tools.
In This Summary, You Will Learn:
- How to understand the difference between disagreements and conflicts.
- How to hire and keep the best workfoce by balancing organizational and employee needs.
- How to create internal policies that are fair, necessary, and understood to help avoid conflict.
- How to develop an alternative dispute resolution system that is right for your organization.