Clear All



    Publication Date

    The Customer Revolution

    The Customer Revolution

    The Customer Revolution

    How to Thrive When Customers Are in Control

    by Patricia Seybold

    Customers are taking control of industries and reshaping them from the outside in. While some characterize the changes taking place as the New Economy, the Internet economy, or the knowledge economy, Seybold, the bestselling author of the book, simply calls it the “customer economy.” To survive in this customer economy, you need to respond to customer demands for changes in the way you design and deliver products and services. Seybold shows you how.

    Options Qty

    Matching Products

    Image of Outside Innovation
    Image of Outside Innovation

    Outside Innovation

    By Patricia B. Seybold

    View Details