Patricia B. Seybold

Patricia B. Seybold is the founder and CEO of the Boston-based The Patricia Seybold Group, which
specializes in helping companies with their e-business strategies. Founded in 1978 and based in Boston, Massachusetts, the firm offers
customized consulting services, an online strategic research service, executive workshops, and in-depth research reports. Ms. Seybold is an acclaimed speaker at conferences and industry events world-wide. Her focus is on helping business executives and technology planners create connections with their customers. She is also the author of the international bestseller, Customers.com.