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    Getting Past Burnout, Busywork, and the Myth of Total Efficiency

    by Tom DeMarco

    If you think that getting your employees to rapidly move between tasks is making your organization more effective and productive, think again. Efficiency expert Tom DeMarco challenges many of the most popular management theories by demonstrating how they are inappropriate for today’s knowledge-worker-based economy. In Slack, he shows companies how constant overtime and aggressive schedules work against their effectiveness and their ability to compete in the global marketplace. For organizations to keep up with today’s fast-paced economy and adapt to constant change, DeMarco suggests that they utilize more “productive slack” in the workplace. By managing this slack time, and sacrificing a little bit of efficiency for effectiveness, organizations can reduce the amount of stress on workers, help them get more done, and become learning organizations.

    What You'll Learn

    • To be truly agile, corporations must manage slack at all levels. By sacrificing a little bit of efficiency, you can make your organization a lot more effective.
    • The true cost of stress on the organization. Constant stress might cause your employees to work faster, but it doesn't mean they'll work smarter or get more done; in fact, they often react by slowing down.
    • How to become a learning organization. The knowledge economy is here. Is your company a learning organization?
    • The importance of middle management. Here is the crucial level where re-invention occurs.
    • Rethinking risk and risk management in the knowledge economy. Risk is a given in today's fast-paced economy.
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