Why Some Companies Emerge Stronger and Better from a Crisis
7 Essential Lessons for Surviving Disaster
About the summary
While a significant crisis or disaster can destroy many companies, other companies emerge from the worst crises stronger and better. Crisis management expert Ian Mitroff explains the seven competencies that all companies must learn if they are to survive a major crisis. The companies that successfully overcome crises, writes Mitroff, have the right heart, the right thinking, the right soul, the right social and political skills, the right technical skills, the right integration (of all the previous competencies) and the right transfer (of new skills).