About the Summary

The Fearless Front Line is a call to action for leaders to set a standard of fearlessness where their frontline workers take pride in and take ownership of their critical roles. This, in turn, frees leaders to focus on the big-picture, bold strategies that can improve and grow the business. Ray Attiyah’s proven Run-Improve-Grow model for continuous improvement will stimulate a culture of consistent growth and constant innovation.

In This Summary, You Will Learn:

  • How to benefit from a proven program to drive perpetual and transformational improvement and growth.
  • How to think about improvement and growth by focusing on core processes and supervision.
  • How to ask the right questions to move your frontline workers from their current state to world class.
  • How to add meaningful value to your business.
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