From the boardrooms of America to the battlefields of Iraq and Afghanistan, Tom Rieger has studied how fear of loss and missed expectations can lead to instability and incredibly harmful behavior. Rieger pioneered the study and science of organizational barriers and is an expert in applying behavioral economic principles to help understand how large complex systems self-destruct. Through this work, he has become a recognized leader in developing methods and frameworks to identify and remove barriers to success for societies and companies. He regularly consults for a variety of organizations across multiple industries and sectors. In 1994, Rieger joined Gallup, where he is the leader and chief architect of Gallup’s worldwide consulting efforts regarding barriers. He is also an expert in international research and polling methods as well as in developing and applying statistical models to a variety of complex organizational issues.
Prior to joining Gallup, Rieger designed and ran a global customer measurement program for a Fortune 100 company and worked with predictive models for new brands and strategies. He received a Master of Science degree in Industrial Administration from Carnegie Mellon University’s Tepper School of Business in 1986 and currently resides in Southern California.