Never Split the Difference
Negotiating As If Your Life Depended On It
About the Summary
As a former international FBI hostage negotiator, Chris Voss has created a system of negotiating techniques that work for all situations. Whether in a high-stakes negotiation (such as a hostage or kidnapping) or negotiating with your child at bedtime, the system he presents in his book, Never Split the Difference, prepares the reader for assessing their counterpart, asking the right questions, and using intuition to guide the situation to the most ideal solution.