About the Summary

In The Good Fight, Liane Davey teaches managers, employees, and people from all backgrounds about the power of positive conflict. The truth is that conflict can actually make our teams, our decisions, our execution, and our results better — as long as it’s managed correctly. Avoiding conflict and disagreement can actually devastate our businesses and our relationships, holding us back when positive conflict could be pushing us forward. In order to create an environment where positive conflict can thrive, we need to create, execute, and refine a system for conflict that makes it a clearly defined part of how we work.

In This Summary You’ll Learn:

  • Why conflict in business can be a good thing, and why avoiding difficult conversations can hold businesses back.
  • The mechanics of productive conflict, including how to proactively establish communication and build trust.
  • How to systematize conflict, so it becomes a natural part of how you work.
  • How to apply productive conflict skills to your most important relationships in work and life.
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