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With the pandemic fresh in our minds, now is the time to understand its impacts on our work lives, the way we organize work, and the way we lead others. In The Empathy Advantage: Leading the Empowered Workforce, authors Heather McGowan and Chris Shipley have teamed up to document these seismic shifts and connect the dots about the new workforce that is evolved, empowered, and exhausted, creating a playbook for “leading in this new work era.”
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