Mean People Suck
How Empathy Leads to Bigger Profits and a Better Life
About the Summary
Mean people have a way of infecting those around them with meanness. Those on the receiving end of their ugly behavior suffer in silence until they finally fill up and lash out at those around them. Despite regular and constant modeling and explicit teaching about being kind and taking care of one another and treating others as we’d want to be treated, there are still meanies out there that simply cannot put themselves in the shoes of another. “We know that we should be kind and have empathy, but why do so many of us, especially in the business world, not display empathy for others?” This is the central question that author Michael Brenner explores in Mean People Suck.