About the Summary

Executive coaches and global leadership strategists Jane Hyun and Audrey S. Lee present lessons on "flexing," which is the art of switching leadership styles to more effectively lead people who are different from you. Flex offers a proactive strategy for managers to navigate and leverage diversity effectively. Lessons from the authors will help managers of multicultural workers to bridge the gap with more effective communication, feedback tools, building healthy teams and closing the gap with clients, customers and partners to create innovative solutions.

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