About the Summary

Follow This Path describes how organizations should value and develop relationships with their employees and customers. Authors Curt Coffman and Gabriel Gonzalez-Molina, Ph.D. use research from a Gallup study to show how developing your employees can lead to major cost efficiencies and profits. They developed a system called The Gallup Path from based on proven strategies from the most successful businesses, showing employers how traditional ways no longer apply to engage people.

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