In this Soundview Live webinar, Getting Through to Absolutely Anyone, veteran psychiatrist and business coach Mark Goulston reveals the simple, quick set of techniques he has discovered that can be used to get through to anyone, even when productive communication seems impossible.

The audio recording, video recording, slides and the 8-page book summary of Just Listen will be available to listen to or download from your Online Library immediately after check-out.

About the Speaker
Mark Goulston

Mark Goulston, M.D., is Chairman and Co-Founder of Heartfelt Leadership, a business psychiatrist, consultant and executive coach renowned for his expertise on getting through to and engaging people in the workplace and beyond. 

Trained as clinical psychiatrist, he honed his skills as a hostage negotiation trainer for the FBI. He has worked with an impressive list of organizations, including Accenture, AstraZenica, British Airways, Deutsche Bank, ESPN, Federal Express, GE, Goldman Sachs, Hyatt, IBM, Kodak, Merrill Lynch, and Xerox, as well as Pepperdine University and the UCLA School of Management. 

Prominent in the health community along with the business world, he was named one of “America’s Top Psychiatrists” by The Consumers’ Research Council of America in 2011.

Dr. Goulston is the author of the bestselling Just Listen, which has been translated into 14 languages and inspired a PBS special, “Just Listen with Dr. Goulston.” His prior books also include Get Out of Your Own Way and Get Out of Your Own Way at Work. He writes a Tribune syndicated career-advice column, “Solve Anything with Dr. Mark,” and blogs for Fast Company, Huffington Post, and Psychology Today. Sought out for his expertise in the context of business issues and current events, he has been featured in The Wall Street Journal, Harvard Business Review, Fortune, Forbes, Newsweek, Time, The New York Times, and the Los Angeles Times. He has also been interviewed on CNN, Fox News, BBC News, Today, Oprah, NPR, and Oprah Radio. Description: 

Dr. Goulston received his B.A. from UC Berkeley and earned his M.D. from Boston University. Before his career in business, he served as a professor at UCLA’s noted Neuropsychiatric Institute for more than 20 years.

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