Tell Me More About That

Solving the Empathy Crisis One Conversation at a Time
# 10min reading / 14min listening time
About the summary

With empathy becoming a new catchphrase in leadership, Rob Volpe’s Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time provides the fundamental outline on the five steps to empathy that every person in leadership needs to conquer – dismantling judgment, asking good questions, actively listening, integration of understanding, and using solution imagination.

In This Summary, You Will Learn:

  • How to identify empathy, even when it eludes you as a leader.
  • Why it is important to identify empathetic scenarios and change perspective.
  • How to utilize the five steps to that every leader needs to conquer.
  • Why empathy as a leader is more important than the product or service you provide.
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