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Tell Me More About That
Solving the Empathy Crisis One Conversation at a Time
10min reading time
/
14min listening time
About the Summary
With empathy becoming a new catchphrase in leadership, Rob Volpe’s Tell Me More About That: Solving the Empathy Crisis One Conversation at a Time provides the fundamental outline on the five steps to empathy that every person in leadership needs to conquer – dismantling judgment, asking good questions, actively listening, integration of understanding, and using solution imagination.
In This Summary, You Will Learn:
- How to identify empathy, even when it eludes you as a leader.
- Why it is important to identify empathetic scenarios and change perspective.
- How to utilize the five steps to that every leader needs to conquer.
- Why empathy as a leader is more important than the product or service you provide.
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