Alexander Hiam received his B.A. from Harvard College and his M.B.A. from the University of California, Berkeley, and served in management roles in high-tech and transportation companies before founding his own firm. He has also been on the faculties of the business schools at the University of Massachusetts at Amherst and American International College. His previous books include The Vest-Pocket CEO, Marketing for Dummies, The Portable MBA in Marketing, Motivational Management, Making Horses Drink, and Taming the Conflict Dragon. He is also the developer of Assessing Behavior in Conflict, a negotiation-style assessment instrument.
Mr. Hiam can be reached at 413-253-0200.