About the Summary

Why do our interactions with strangers so often go wrong? In Malcolm Gladwell’s sixth book, Talking to Strangers, he argues there is something wrong with the tools and strategies we use to make sense of people we don’t know. As a result, we invite conflict and misunderstanding that profoundly affects our lives and our world. Gladwell employs his keen insights and gifted storytelling to make us think a little harder to understand the relevance of what we should know about strangers. In this Book Snap, we zoom in on what’s going on in this 400-page book.

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