About the Summary

In Otherwise Engaged, author John Guaspari teaches about why businesses’ employee engagement activities and other attempts at fixing “the people stuff” aren’t working. He outlines a paradigm shift to help business leaders focus on what will really lead to change. Leaders will learn why creating an ethos of respect and a focus on the other will maximize employee engagement and lead to greater business success and ROI on human capital.

In This Summary You’ll Learn:

  • What the Intangibles are
  • Why it’s hard, yet necessary, to get a grip on the Intangibles
  • Why you need to infuse respect into everything
  • How to increase employee engagement leading to maximum efficiency
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