How to Build Teams of Microinnovators, Problem Solvers, and Customer Advocates
About the summary
Often leaders think they’re creating an open environment that encourages employees to speak up. However, people are often discouraged for saying the wrong thing and not rewarded when they say the right thing; so, they don’t say anything. In Courageous Cultures, authors Karin Hurt and David Dye provide a road map to build a high-performance, high-engagement culture around sharing ideas, solving problems, and rewarding contributions from all levels. Building a Courageous Culture can be your ticket to better results and competitive advantage.
In This Summary You’ll Learn:
- What defines a Courageous Culture and how to build it.
- The main reasons employees often choose “safe silence.”
- How Clarity and Curiosity work together in a Courageous Culture.
- To transfer principles into the best practices that work for your organization.