Leading with Gratitude
Eight Leadership Practices for Extraordinary Business Results
About the summary
Research shows that gratitude boosts employee engagement, reduces turnover, and leads team members to express more gratitude to one another thereby strengthening team bonds – but few executives effectively use this simple tool. Best-selling authors Adrian Gostick and Chester Elton identify the myths that cause leaders to withhold thanks and introduce eight simple ways managers can show employees they are valued. It’s a skill that everyone can easily learn.
In This Summary You’ll Learn:
- To recognize and overcome the gratitude gap.
- Why fear is not a good motivator for employees.
- To assume positive intent and walk in employees’ shoes.
- To use expressions of gratitude to reinforce core company values.