In this Soundview Live webinar, brand strategist, thought leader, and author of Tell Me More About That, Rob Volpe draws on his years of market research, conducting thousands of in-home interviews with everyday people, to illustrate the 5 Steps to Empathy—the actions you can use in everyday interactions to build a strong and reflexive empathy muscle.

In This Webinar, You Will Learn:

  • Practical examples of what empathy looks like
  • How empathy works and why we need it in business and in life
  • Ways to build up empathy that will strengthen your relationships, enhance your communication skills, and become a more effective leader
About the Speaker
Rob Volpe

Rob Volpe is an astute observer of life and a master storyteller who brings empathy and compassion to the human experience. As CEO of Ignite 360, he leads a team of insights, strategy, and creative professionals serving the world’s leading brands across a range of industries. As a thought leader in the role of empathy in marketing and the workplace, Rob frequently speaks on the topic at conferences, corporations, and college classes. He is a graduate of Syracuse University’s S.I. Newhouse School of Public Communications and lives in San Francisco with his husband and three cats.

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