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When a company commits to the pursuit of perfection, it sets a goal for everyone in the company and stimulates increased performance, higher productivity and ultimately higher profits. In this Executive Edge the focus is on quality –– how to drive it, how to incorporate it into a company’s culture, how to present it to consumers, and how it stacks up against convenience. Are you beating your competitors on convenience or quality? As companies fine-tune their purpose with changing times, there is definite advantage in seeing the merits of quality.
We entered 2020 with naive optimism, having no idea of the disruptive forces of the pandemic that were soon to come. In 2021, many of us thought things couldn’t possibly get any crazier – until they did. Now, many of us carry a certain cautiousness. But even as many of the sources of upheaval that […]
In the era of productivity apps like Slack, Teamwork, Asana, this was supposed to be the period when we finally said goodbye to email. And yet, email just keeps hanging around. It’s comfortable, it’s familiar, it’s (somewhat) efficient, and it combines short-form communication with the ability to craft more thoughtful, long-form content. But just like […]
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