When a company commits to the pursuit of perfection, it sets a goal for everyone in the company and stimulates increased performance, higher productivity and ultimately higher profits. In this Executive Edge the focus is on quality –– how to drive it, how to incorporate it into a company’s culture, how to present it to consumers, and how it stacks up against convenience. Are you beating your competitors on convenience or quality? As companies fine-tune their purpose with changing times, there is definite advantage in seeing the merits of quality.
In the era of productivity apps like Slack, Teamwork, Asana, this was supposed to be the period when we finally said goodbye to email. And yet, email just keeps hanging around. It’s comfortable, it’s familiar, it’s (somewhat) efficient, and it combines short-form communication with the ability to craft more thoughtful, long-form content. But just like […]
Everybody loves leaders. We read all the leadership books, listen to all the leadership podcasts, and soak up all the knowledge and wisdom we can about what makes a leader truly great. But managers? Those we have fallen a bit out of love with. The much-maligned manager is actually an essential role that’s not done […]
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