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As companies continue to adapt to new technologies, workforces will continue to diversify. Leadership will require consideration of varying needs of different ages, as well as ethnicities and genders. This Executive Edge offers insight into creating loyalty in the digital era, managing the tension between control and freedom, crafting employee relationships that meet their needs, and developing the qualities of a fluent leader. Ultimately, a new mindset is required for successfully managing a workforce in the digital era.

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