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As a manager, it is likely that you will face at least one crisis during your tenure. The crisis could involve anything from a labor shortage to product tampering. How you respond to a crisis is key to your ultimate success as a leader. This issue of Executive Edge explores what a major crisis is, how to prepare for one, what the response should be, how to communicate effectively in a crisis, and what to do after a crisis. In a crisis, there can be opportunity to demonstrate strong leadership ability, which makes it important for any manager to know how to steer through a crisis.

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