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Buyers don’t want to hear about your product’s features – they want to hear about how it can solve their problems or help them reach their goals. Sales and marketing expert Brent Keltner wrote The Revenue Acceleration Playbook: Creating an Authentic Buyer Journey Across Sales, Marketing, and Customer Success to introduce a proven, go-to-market framework that can increase personalization and authenticity across every step of the buyer journey – from initial buyer engagement and prospecting to closing new deals and expanding customer relationships, to growing target market segments.
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