About the Summary

Based on research at the Wharton School of Business, the authors provide tools for aligning members of your team behind a motivating vision, making team meetings efficient and productive, and closing the gap between stated goals and actual behaviors.

In This Summary, You Will Learn:

  • How to establish goals, roles, and norms in your organization.
  • How to adopt an observer’s mindset and solve problems.
  • How to bridge key gaps between saying and doing.
  • How to establish and strengthen culture in different types of teams – even virtual teams and startups.
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