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Influential people conduct critical conversations, which get people to pay attention and motivates them to take action. This Executive Edge looks into developing the valuable skills of conversation including speaking authentically, crafting the conversations you need to achieve results, choosing the right words to lead and inspire, and realizing that what you say is not necessarily what people hear. By paying attention to how you connect with others and making a conscious effort to improve how you handle even the simplest interaction, you will advance your professional career and personal life by knowing how to give power to conversations.

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