James Ware

Dr. James Ware is a cofounder of the Work Design Collaborative and the Future of Work program. He has over 30 years experience in research, executive education, consulting, and management, including five years on the faculty of the Harvard Business School.

Jim has held senior management positions at several leading-edge professional services firms, including KPMG (now Bearing Point), Computer Sciences Corporation, Unisys Corporation’s Information Services Group, and The Concours Group.

A recognized expert in fostering collaborative inquiry that produces both learning and action, he has led close to two dozen sponsored research projects on topics such as electronic commerce channel strategies, web-enabling business processes, executive leadership and staff development, building HR performance scorecards, and measuring workplace effectiveness.

He was also the lead author of The Search for Digital Excellence, (McGraw-Hill, 1998), an early compendium of ebusiness case studies demonstrating the impact of the Internet on business and society.

Jim holds Ph.D., M.A., and B.Sc. degrees from Cornell University and an MBA (With Distinction) from the Harvard Business School. He served on the board of trustees of Heald College from 1998 to 2007, the last two years as Chair.