It’s not always what you say, but how you say it that can determine effective communication. To communicate your message well, face-to-face, it is important to pay attention to your word choice, voice levels and cadence, as well as body language. How should you communicate without bias? How much should you say in a meeting? How are other people seeing you? Good communication starts with being self-aware and moves to understanding others and communicating in a way that appeals to them. Strong personal communication skills are a must-have in today’s collaborative business environment.
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