The control-freak, the narcissist, the slacker, the cynic… Difficult people are the worst part of a manager’s job. Whether it comes from direct reports or people above, outbursts, irrational demands, griping and other disruptions need
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Fixing the 7 Fatal Flaws of Thinking
Each day, a game of mind versus matter plays out on a field defined by the problems we must solve. Most are routine and don’t demand a more mindful approach. It’s when we’re faced with
Continue ReadingA Manager’s Guide to Getting Results –– Without Losing Your Soul
It can feel like a rigged game. Executives set aggressive goals, so managers drive their teams to burnout trying to deliver. Or, employees seek connection and support, so managers focus on relationships . . .
Continue ReadingDeconstructing a Problematic Workplace
Manage Resistance and Drama You may think the real drama at home is about the fight you had with your spouse, but it’s really about all the times you avoided having the difficult conversation, failing
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