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People Are Not Widgets

“Your people are not your greatest asset. They’re not yours, and they’re not assets.”

Rodd Wagner

In his book Widgets, Wagner refers to the many terms used to codify people for business purposes, like “full-time equivalents,” “headcount,” “talent,” “human capital,” “overhead,” “inventory,” or “aprons.”

“Once people are seen as widgets – as “human resources” – it’s much easier to apply to them the kinds of Operationspeak that should be reserved for raw materials. They are “downsized,” attributed,” “onboarded,” “blended,” “change-managed,” “diversity-trained,” “e-taught,” “force-ranked,” “matrixed,” “requisitioned,” or “made redundant.”

Wagner and his researchers developed the 12 new rules of engagement to counteract this dehumanizing influence:

  1. Get inside their heads
  2. Make them fearless
  3. Make money a non-issue
  4. Help them thrive
  5. Be cool
  6. Be boldly transparent
  7. Don’t kill the meaning
  8. See their future
  9. Magnify their success
  10. Unite them
  11. Let them lead
  12. Take it to extremes

To learn more about how these new rules of engagement work in business, join us for our Soundview Live webinar with Rodd Wagner called Managing Employees As If They’re Real People. Wagner provides a guide to better understanding human nature on the job and to understanding each of the New Rules that emerged from the team’s extensive research. It’s a guide for ferreting out and fixing all the ways your company treats its people like widgets.

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