Book Review by Kristen Cudd When opening a meeting for a group of fifty new hires, general counsel of Airbnb, Robert Chestnut, always asks the same seemingly simple question: “Show of hands—who in this group
Continue ReadingTrust
Companies May Think They Have Integrity Until They Get Skewered
During the COVID-19 pandemic, some businesses have made tough decisions that have earned them goodwill and loyalty from employees and consumers alike, while others have made decisions that they will be explaining away for years.
Continue Reading
Responsible Business in a Time of Crisis
by Alex Edmans What does it mean to be a responsible business in a time of crisis? We’ve seen some incredible responses to COVID-19. Unilever is donating €100 million of food and sanitizer, and providing
Continue ReadingBuild and Extend Trust in the Workplace
When we extend trust, we generate trust; when we withhold trust, we generate distrust. According to Stephen M.R. Covey, Greg Link and Rebecca R. Merrill in Smart Trust, our actions lead either toward a virtuous
Continue ReadingMaking an Ethical Difference
Quandary #1: Speed Kills The company you work for is deciding whether to build a super-fast car for street use. There is a demand for the car and your company needs the boost this signature
Continue ReadingThe Power of Winning Relationships
Have you been blindsided by a colleague’s words or actions? Are you plagued with the worst of office politics, shifting alliances and silos? Are your results impacted by poor communication or misaligned expectations? Would you
Continue ReadingThe Truth About Trust
New Revelations About Trust Whether to trust or not trust someone is a recurring dilemma in our lives. One of the fundamental lessons of The Truth About Trust, a new book from psychologist and researcher
Continue Reading