by Margaret Reynolds How do you monitor and measure the progress of your strategic initiatives and projects? Remember that confidence in decision making comes from having reliable data, and that includes data that keeps you
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Connected Strategy by Nicolaj Siggelkow & Christian Terwiesch
Book Review by Andy Ghillyer Interactions between companies and their customers have historically been episodic in nature. A customer identifies an unmet need (either independently or through persuasive marketing) and then proceeds to browse for
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Why Businesses Only Have Price to Compete On
by Matthew Pollard Many businesses feel as though the only way to obtain a competitive edge over their competition is through price. This conclusion, while seemingly obvious, in actuality couldn’t be further from the truth.
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Making Big Decisions Better
How to Set and Simplify Business Strategy With the escalating speed of change, short attention spans, wide range of stated and unstated stakeholder needs, and the insatiable urge to react rather than thoughtfully respond, we
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Let Go of Past Success to Achieve Extraordinary Results
There’s a learning curve to running any successful business. But once you begin to rely on past achievements or get stuck in outdated thinking and practices that no longer work, you need to take a
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Anticipate, Adapt, Listen
by Amy Radin A few weeks ago, the big NYC headline was Amazon’s decision to establish a Queens headquarters. What a difference a decade makes. During my days as a Long Island City-based Citibanker, friends
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4 Key Things You Need to Be Successful as a Hospitality Business
by Amy Collett The hospitality industry is one that holds an enduring appeal for entrepreneurs. In fact, according to statistics by the US Small Business Administration, over 60 percent of the food and accommodation sector
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5 Steps to Making a Blue Ocean Shift
W. Chan Kim and Renee Mauborgne’s latest book, Blue Ocean Shift: Beyond Competing –– Proven Steps to Inspire Confidence and Seize New Growth, is a direct response to those companies that found the transition from
Continue ReadingThe #1 Strategy for Outsmarting Your Competition
We will all face competitors during our lifetime. If you pursue your most ambitious plans and dreams, you’ll encounter more than most, and they must never be underestimated. There’s an arrogant complacency in thinking your
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Manage Resistance and Drama You may think the real drama at home is about the fight you had with your spouse, but it’s really about all the times you avoided having the difficult conversation, failing
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Apart from sports that favor physical traits, almost anyone can achieve the highest levels of performance with smart practice, Daniel Goleman suggests in Focus. Smart practice always includes a feedback loop that lets you recognize
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Today’s buyers –– empowered by the Internet, assured by the enormous choice in every segment of commerce and capitalizing on the acute vulnerability of sellers struggling in this current selling climate –– have taken control
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Satisfy Their Psychological Needs Human thriving in the workplace is a dynamic potential that requires nurturing. The workplace either facilitates, fosters and enables our flourishing, or it disrupts, thwarts and impedes it. In fact, conventional
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