by Sam George I’ll Get Back to You reveals one of life’s dirty secrets kept hidden in plain sight. Unreturned emails and texts upset us and make our heads spin. Our thoughts are too negative
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How to Sell Your Strategic Idea
by Liane Davey You’ve been spending more time reflecting lately. You’ve seen a connection between a few disparate opportunities emerging in your industry and you’ve got a great idea for a move that would really
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5 Techniques to Ask for What You Want
by Michelle Tillis Lederman Are you happy to step up for someone when they ask for help? Does it make you feel good, useful, and even valuable? So then why is it so hard to
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Expert Communication and Persuasion Tactics
Book Review by Taylor Berrett While Trey Gowdy isn’t the first author to connect courtroom strategies to improved communication in business and everyday life, he might be one of the most engaging. His book, Doesn’t
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Share Ideas Clearly, Powerfully and Memorably
Projects often fail not because of the vision but the articulation of that vision. In Communicate with Mastery, authors JD Schramm and Kara Levy show how to get the results you desire as a leader
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Handling Tough Conversations at Work
A Soundview Live Webinar attendee submitted a question for recent presenter Anese Cavanaugh, asking: How do I tell a 25-year employee that he is going to be terminated? Here is Anese’s written response, which she
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Remove Unproductive Conflict and Pointless Arguing Forever
Book Review by Andy Ghillyer Conflict, whether it’s freely expressed or left frustratingly unresolved, is becoming an increasingly frequent presence in our lives. The polarization of politics is making family get-togethers more tense than ever,
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How to Make a Positive Impact – One Interaction at a Time
by Janelle Bruland I travel frequently and the Bellingham airport has become a regular stop for me en route to various business meetings. Last week, I took an early morning flight to Portland. Admittedly, I was
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The Top 6 Ways To Get Feedback When You’re the Boss
Managers need feedback from their team members in order to do a better job of providing clear direction, solving problems, giving feedback, and getting the job done. But it’s not easy for employees to critique
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Leadership and Gossip – The Prosocial Voice
by Graeme Findlay In my book Evolve: How Exceptional Leaders Leverage the Inner Voice of Human Evolution, I propose that there are four key levels of leadership capability. These are: Heartfelt Voice, which allows a
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Understanding the 3 Types of Feedback Triggers
Not all feedback is difficult. Most of us do just fine with positive feedback. Then there’s the tougher stuff –– the feedback that leaves us confused or enraged, flustered or flattened. This kind of feedback
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Why Conflict is the Key to Success
For leaders, the path to true success runs through conflict. Yet, most leaders struggle with how to manage conflict effectively. In his book, The Elephant in the Boardroom, award-winning leadership psychologist and author Edgar Papke
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Executive Summary: Powered By Storytelling
What’s your story? It’s a question human beings have been asking each other since we first gathered around a campfire. Millennia later, this human need for storytelling hasn’t changed. We communicate most effectively through our
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