Why Some Companies Emerge Stronger and Better from a Crisis

Why Some Companies Emerge Stronger and Better from a Crisis

Why Some Companies Emerge Stronger and Better from a Crisis

7 Essential Lessons for Surviving Disaster

by Ian Mitroff

While a significant crisis or disaster can destroy many companies, other companies emerge from the worst crises stronger and better. Crisis management expert Ian Mitroff explains the seven competencies that all companies must learn if they are to survive a major crisis. The companies that successfully overcome crises, writes Mitroff, have the right heart, the right thinking, the right soul, the right social and political skills, the right technical skills, the right integration (of all the previous competencies) and the right transfer (of new skills).

What You'll Learn

  • How unique but learnable skills can empower human perception and understanding.
  • How crises can arise with unprecedented frequency, complexity and destructive power.
  • How to face seven essential challenges for surviving disaster.
  • How to equip your people to stay strong and focused in the face of a crisis.
  • How the need for careful planning did not originate on Sept. 11, 2001.
  • How crisis management is a systemic process of thinking about a range of potential crises, how they can happen and how one crisis can trigger another.
  • How to assemble a crisis tool kit.
  • Why every company should have a chief crisis officer and departments for crisis learning and early warning-signal detection.
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