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The Inclusion Dividend

The Inclusion Dividend

The Inclusion Dividend

Why Investing in Diversity & Inclusion Pays Off

by Mark Kaplan & Mason Donovan

In today's increasingly diverse, global, interconnected business world, diversity and inclusion are no longer just the right thing to do. Most leaders have the intent to be inclusive, but translating that into a truly inclusive outcome with employees, customers and other stakeholders requires a focused change effort. In The Inclusion Dividend, authors Mark Kaplan and Mason Donovan provide straightforward advice on how to achieve the kind of meritocracy that will result in a tangible dividend and move companies ahead of the competition.

What You'll Learn

In this summary of The Inclusion Dividend, you will learn:

  • Creating a truly inclusive and diverse environment goes far beyond "doing what’s right" and directly impacts your bottom line.
  • The insider–outsider dynamics and group identities really do matter to your business, both internally with employees and externally with customers, clients and stakeholders.
  • How to get insider groups with power to see things from the point of view of outsider groups without power so that real change can occur.
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