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Know Your Talent Better Than You Know Your Customers
Personalizing the consumer experience with the collection and analysis of consumer data is widely recognized as one of the biggest business opportunities of the 21st century. But what if we were able to use data about employees to personalize and customize their experience –– to increase engagement, help them learn faster and figure out which teams they should be on? In The Decoded Company, the authors outline the six principles they’ve used to decode work and unlock the maximum potential of their talent, and share success stories from other organizations that have embraced this approach.
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By Robert Thomas, Peter Cheese, Elizabeth Craig
By Thomas H. Davenport