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Leadership Lessons and Turnaround Tactics of IBM's Lou Gerstner
Having explained Jack Welch and the GE Way in his previous best-seller, Slater now turns his attention to Louis V. Gerstner, who saved the floundering IBM by focusing on customers and demanding high performance from his managers and employees. Full of key leadership lessons for managing a turnaround.
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By Louis Gerstner Jr.
By Robert Slater