Book Summaries

Globoforce executives Eric Mosley and Derek Irvine explain how a Culture of Recognition can boost employee engagement and loyalty, stronger teamwork, a more innovative culture, increased customer satisfaction as well as greater profitability and organizational health. Ultimately, they show how to build a better workplace for employees.

Robert Bruce Shaw helps leaders to identify weaknesses, threats and other vulnerabilities that can impair effectiveness, results and even their careers. Shaw reveals how blindspots operate and why they persist, but also provides techniques for recognizing them and taking action before they create lasting damage.

New York Times reporter Steve Lohr explains how big-data technology has its benefits and its drawbacks, which raises questions about the wider implications for everyone. Lohr lends insight into what’s ahead, suggesting that individuals and organizations will need to exploit, protect and manage data to stay competitive.